Refund policy
Return & Refund Policy
At Casamia, we want you to be fully satisfied with your purchase.
Returns
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Customers may request a return or exchange within 14 days of receiving their order.
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Items must be unused, unwashed, and in their original condition, with all tags and packaging intact.
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For hygiene reasons, swimwear that has been worn, washed, or damaged cannot be returned or exchanged.
Exchanges
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Size exchanges are available subject to stock availability.
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Customers are responsible for shipping fees related to exchanges unless the item received is defective or incorrect.
Refunds
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Refunds are issued only in cases of:
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Receiving a defective item.
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Receiving the wrong item.
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Cancellation before the order is shipped.
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Approved refunds will be processed within 7-14 business days using the original payment method.